PRIVACY POLICY
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INTRODUCTION
Roll In Paradise (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you:
- Visit our website
- Apply for or attend our events
- Interact with us online or offline
We comply with the
UK General Data Protection Regulation
and the Data Protection Act 2018.
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PERSONAL DATA WE COLLECT
We may collect and process the following personal data:
Identity & Contact Data
- Name
- Email address
- Phone number
- Address
Payment Data
- Payment details (processed securely via third-party providers)
- We do not store full card details
Application & Event Data
- Training experience level
- Health information (if provided voluntarily)
- Preferences and requirements
Media Data
- Photographs and videos taken during events
Technical Data
- IP address
- Browser type
- Device information
- Website usage data
Communication Data
- Messages sent to us
- Email correspondence
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HOW WE COLLECT YOUR DATA
We collect data:
- Directly from you (forms, bookings, emails)
- Automatically (cookies, analytics tools)
- From third-party platforms (e.g. payment processors, website tools)
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HOW WE USE YOUR DATA
We use your data to:
- Process applications and bookings
- Provide event services
- Communicate with you
- Manage payments
- Improve our website and services
- Send relevant updates and marketing (if opted in)
- Comply with legal obligations
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LEGAL BASIS FOR PROCESSING
We process your data under the following lawful bases:
- Contract – to deliver services you have requested
- Legitimate interests – to operate and improve our business
- Consent – for marketing and media usage (where applicable)
- Legal obligation – where required by law
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SHARING YOUR DATA
We may share your data with:
Service Providers
- Payment processors (e.g. Stripe)
- Website hosting providers
- Email and CRM systems
Third Parties (Accommodation)
Where we assist with accommodation:
- Your data may be shared with hotel providers
- You enter into a separate agreement with the hotel
Legal Authorities
Where required by law or to protect our rights
We do not sell your personal data.
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INTERNATIONAL DATA TRANSFERS
Some service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.
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DATA STORAGE & SECURITY
We take reasonable steps to protect your data, including:
- Secure servers
- Access controls
- Encryption (where applicable)
However, no system is completely secure, and data transmission is at your own risk.
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DATA RETENTION
We retain your data only as long as necessary for:
- Delivering services
- Legal obligations
- Business operations
After this, data is securely deleted or anonymised.
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YOUR RIGHTS
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Request data transfer
To exercise these rights, contact us using the details below.
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MARKETING COMMUNICATIONS
We may send you marketing communications if:
- You have opted in; or
- You have previously engaged with our services
You can unsubscribe at any time via:
- Email link
- Direct request to us
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PHOTOGRAPHY & MEDIA
By attending our events, you acknowledge that:
- Photos and videos may be taken
- These may be used for marketing purposes
If you do not wish to be included, you must notify us in writing prior to the event.
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COOKIES & TRACKING
We use cookies and similar technologies to:
- Improve website performance
- Analyse user behaviour
- Support marketing and advertising
You can control cookies through your browser settings.
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THIRD-PARTY LINKS
Our website may contain links to external sites.
We are not responsible for their privacy practices.
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CHANGES TO THIS POLICY
We may update this Privacy Policy at any time.
The latest version will always be available on our website.
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CONTACT US
If you have any questions about this Privacy Policy or your data:
Email: info@rollinparadise.co.uk